Frequently asked questions

Bazaarly is the all-in-one event platform for craft fairs, vendor markets, pop-up bazaars — and theater-style shows. Design your space, publish a date, sell tickets or booths, and run the door from one dashboard.

Event planners and organizers who need public pages for guests and vendors, plus day-of tools for check-in and the box office.

New planner signup is paused while we finish development. Please come back soon. Existing planners can Log in.

Once signup reopens (or if you already have an account), design a space → build the event → publish a date → share your public link.

No. Pricing is pay-per-event packages — buy the published event dates you need. See Pricing on the home page.

Guests buy from your public event page. They get a QR pass by email; you scan it at the door.

Yes — planners can refund/void or comp from scanner/ops tools. Paid refunds go through Stripe when a real payment is on file.

Vendors pick a booth on your public map, pay any deposit/fees, and get confirmation. You review and manage reservations in the planner tools.

Shoppers can join the waitlist. When a booth opens, you can offer it (held for them) and they get a link to claim it.

Yes. Seating spaces use theater-friendly copy and maps — wheelchair and companion seats, multiple showtimes on the same house map, and per-show inventory.

Name/email/code lookup, reprint or resend QR passes, hold paid sales at will-call, and hold seats for pickup.

Ticket and booth charges run through Stripe using Bazaarly’s platform keys (Portal Admin settings). Leave those keys blank to keep the local mock.

Buyer-facing refunds follow the organizer’s event rules; organizers process refunds/voids in Bazaarly (Stripe for real charges).

QR scanning at the door, printable vendor rosters, unpaid-balance flags, vendor check-in, and box office will-call for seated shows.

Use in-app support / contact from your planner account, or reply to your confirmation email for purchase questions.